Fio.com privacy policy

This privacy policy sets out how Fio.com uses and protects any information that you give Fio.com when you use this website.

Fio.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Fio.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from February July 1, 2012.

What we collect

In some cases we may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postal code, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our information, products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • on forms where fields have no * symbol, this information is optional
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@fio.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email info@fio.com.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Jurisdiction

Any action or dispute arising from the use of information on this site will be deemed to have been undertaken and concluded in Toronto, Canada and will be interpreted, construed and enforced in all respects in accordance with the laws of Canada and all parties thereto shall submit to the exclusive jurisdiction of the Ontario courts. A visitor agrees that the applicable law to be applied shall, in all cases, be that of the city of the web site owner, namely, Toronto, Canada. Website usage terms and conditions

Spam Policy

We do not use, nor do we condone the use of unsolicited bulk email. Our contact us forms and emails are opt-in only. Please report any incidents of unsolicited email coming from or mentioning our domain to info@Fio.com. All matters will be investigated and dealt with promptly.

Copyrighted Material

PLEASE BEAR IN MIND FAIR USE DOCTRINE, and the right to excerpt for further news reporting, comment, discussion, education or criticism. However, if you believe that your copyright in any material has been infringed at this site, please contact us at info@fio.com

You will need to provide the following information for action to be taken:

  1. Specifically identify copyrighted work that you claim has been infringed.
  2. Identify the content at our site that you claim is infringing, with the DIRECT POST URL of the document (not the generic site URL).
  3. Your address, telephone number, and e-mail address.
  4. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  5. A statement by you declaring under penalty of perjury that (a) the above information in your Notice is accurate, and (b) that you are the owner of the copyright interest involved or that you are authorized to act on behalf of that owner; and
  6. Your physical or electronic signature.
    Upon receipt of the above information, Fio.com may temporarily remove the allegedly infringing material from the site until the situation can be resolved.
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Copyright Fio Corporation. All rights reserved. Fio is a registered trademark of Fio Corporation. Deki and Fionet are trademarks of Fio Corporation. All other trademarks are the properties of their respective owners. Subject to terms of use. No guarantee or promise of performance is made. Contact us for details on commercial availability. Errors and omissions excepted.